The Berlin agency for conversational AI:
UX research, design and implementation.
We teach systems to understand people - not the other way around. And understanding doesn't end with the recognition ofindividual words or prototypical sentences. Conversational AI has nothing to do with magic. But if we properly understand and connect users, companies and available technologies, the results can come pretty close.
This is how really good conversations are created.
Chat- & Voicebots
LLM & GPT
Multimodal & XR
Every conversational AI project is unique!
We always start with a blank canvas and look for the best solution for each project - for design, NLU and implementation. To do this, we work across platforms and with different partners.
Our core team is complemented by a network of freelance UX and interface designers, researchers, programmers, as well as product and marketing professionals.
Ideal use cases and technologies
Selecting the right use cases for conversational AI applications - and vice versa. This is the basis of every successful project. Together, we work out the requirements and find the ideal technical implementation. In doing so, we identify the ideal combination of different technologies and providers. One focus here is naturally on the integration of generative AI and the various large language models.
The right approach
Every conversation is unique! We equip our conversational agents with individual personalities that are reflected in their language. Together, we work out the aspects that make up empathetic and targeted communication for companies and users. We have developed our own tools and processes that we use and make accessible.
Multimodality and context integration
A conversation is so much more than just stringing words and sentences together. We can use all given information to play out the most relevant information. Usage and conversation history are used to establish an actual relationship between conversational agents and users. Chatbots know what users see and can respond in a context-sensitive manner. By using different handover and content strategies, users receive information in the way that suits them best.
Technologies we use
All Conversational AI
As designers, UX researchers, frontend, backend and NLU developers, our core team has been working for years on the implementation of conversational interfaces in various industries.
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Competence is Key
We gather exactly the skills needed for each project. Our collective includes other conversational AI professionals, GUI and interaction designers, devs, researchers, project managers, and more.
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